The Alchemy of interpersonal relations "The Art of Listening and Being Heard"
Modern American psychologist have arrived at the conclusion that people cannot suceed in any are of life without having the ability to listen. They have asked 15 millionaires the following question "What is the reason for your success?", and all who answered ranked the ability to listen as the first and foremost reason.
The skill of attentive listening is one of the best ways of showing respect for people and establishing a close contact with them.
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